Sacred Leaf KC – Local Delivery Policy

Effective Date: [04/20/2025]
Last Updated: [04/21/2025]

1. Purpose

This Local Delivery Policy outlines how Sacred Leaf KC delivers orders directly to customers within the Kansas City metro area. We aim to provide a fast, secure, and convenient local delivery experience.

2. Eligibility

• Service Area: Local delivery is available to addresses within [insert radius, e.g., 15 miles] of our Kansas City store location ([insert address or ZIP code]).
• Order Eligibility: Local delivery is offered for online orders placed through sacredleafkc.com that meet any minimum order requirements (see Section 4).

3. Delivery Scheduling

• Same-Day Delivery: Orders placed before [insert cut-off time, e.g., 12 PM CST] are eligible for same-day delivery.
• Next-Day Delivery: Orders placed after the cut-off will be delivered the next business day.
• Delivery Window: Deliveries are made Monday through Saturday between [insert hours, e.g., 10 AM and 6 PM].
• No Deliveries on Sundays or Major Holidays.

4. Delivery Fees & Minimums

• Delivery Fee: A flat local delivery fee of $[insert amount] applies to all eligible orders.
• Free Local Delivery: Orders over $[insert threshold, e.g., $75] qualify for free local delivery.
• Minimum Order: The minimum order amount for local delivery is $[insert minimum, if applicable].

5. Placing a Local Delivery Order

• At checkout, enter your address to see if your location qualifies for local delivery.
• Select the “Local Delivery” option during checkout.
• Provide a valid phone number and any special instructions for delivery (e.g., leave at door, call upon arrival).

6. Delivery Confirmation & Receipt

• Customers will receive a notification by email and/or SMS when their order is out for delivery and again once the order has been delivered.
• An adult (18+) must be present for delivery if your order contains age-restricted products. A valid ID may be required.

7. Unsuccessful Delivery Attempts

• If no one is available to accept the delivery for age-restricted items, our driver will attempt to contact you using the provided phone number.
• If the delivery cannot be completed, your order will be returned to the store. We will contact you to reschedule delivery or arrange for in-store pickup. Additional delivery fees may apply for re-delivery.

8. Order Cancellations or Changes

• To change or cancel a local delivery order, contact us as soon as possible at [support@sacredleafkc.n3w.site] or [phone number]. We cannot guarantee changes or cancellations after the order has been dispatched.

9. Damaged or Incorrect Deliveries

• Inspect your order upon delivery. For damaged or incorrect items, notify the driver immediately or contact us at [support@sacredleafkc.n3w.site] within 24 hours. We will promptly resolve the issue.

10. Contact Information

For questions about local delivery, please contact:

• Email: [support@sacredleafkc.n3w.site]
• Phone: [Insert phone number]
• Store Address: [Insert store address]
• Customer Service Hours: [Insert hours]

11. Policy Updates

This policy may be updated periodically. Please check sacredleafkc.com for the latest version.

By selecting Local Delivery at checkout, you agree to this Local Delivery Policy and all associated terms and conditions.

Additional Important Notes

• Contactless Delivery: For your safety and convenience, we offer contactless local delivery. If you choose this option, your order will be left at your designated location, and you will be notified upon completion.
• Weather or Unforeseen Delays: While we strive to deliver on time, local delivery may be delayed due to inclement weather or other unforeseen circumstances. Customers will be notified promptly if delays occur.
• Non-Delivery: If delivery is unsuccessful after reasonable attempts and we are unable to contact you, your order will be returned to the store. Additional charges may apply for subsequent delivery attempts.

12. Customer Support

For further assistance, please reach out to our team:

• Email: [support@sacredleafkc.n3w.site]
• Phone: +1 (816) 442-7056
• Live Chat: Available on sacredleafkc.com during business hours
• Store Address: 4128 Pennsylvania Ave #14, Kansas City, MO 64111

We value your business and are committed to providing a reliable, safe, and efficient local delivery service for the Kansas City community.

WE DO NOT DELIVER ACROSS THE BRIDGE TO KANSAS